PRIVACY
POLICY
Privacy Policy for Blume Restaurants explains how we collect, use, store, and protect personal data across our website, reservations, and contact forms.
BlumeA Culinary Journey Across the City
INFORMATION WE COLLECT
We may collect information you provide directly, such as your name, phone number, email address, reservation details, special requests, and any message you submit through our contact forms.
Depending on the nature of your interaction, we may also collect payment related information processed securely through third party payment providers, dining preferences, feedback, marketing preferences, and communication history.
We may also collect basic technical data automatically, including device type, browser information, pages viewed, approximate location based on IP, and usage data that helps us understand how the website performs.
We do not intentionally collect sensitive personal data such as health and allergies data, biometric data, or financial account credentials unless voluntarily provided by you and strictly necessary for a specific service request.
HOW WE USE YOUR INFORMATION
We use personal information to confirm and manage reservations, respond to requests, provide customer support, and improve our services and website experience. We may also use information to send operational messages related to your booking or inquiry.
We process personal data based on one or more of the following legal grounds where applicable under UAE law: your consent, performance of a contract such as processing a reservation, compliance with legal obligations, or our legitimate business interests provided such interests do not override your fundamental rights.
Where permitted, we may share updates about dining experiences, events, or offers, and you can opt out at any time by using the method provided in the message or by contacting us through our website. We will not send marketing communications where consent is required unless such consent has been obtained. In other cases you may opt to unsubscribe.
COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to support core functionality, remember preferences, measure performance, and understand traffic patterns. Cookies may include essential cookies, performance cookies, and analytics tools provided by third party analytics services.
You can control cookies through your browser settings, and disabling some cookies may affect site functionality. Where required by applicable law, we will request your consent before placing non essential cookies on your device.
SHARING AND SERVICE PROVIDERS
We may share information with trusted service providers who support website hosting, analytics, reservation management, and customer communications and marketing. These providers are expected to handle data securely and only for the purposes we authorize.
Where personal data is transferred outside the United Arab Emirates, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
We may also disclose information if required to comply with legal obligations or to protect our rights and users.
DATA SECURITY AND RETENTION
We apply reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Access to personal data is restricted to authorized personnel who require it for legitimate business purposes. We retain information only as long as needed for the purposes described in this Policy, unless a longer retention period is required or permitted. When personal data is no longer required, we may securely delete or anonymize it.
YOUR CHOICES AND RIGHTS
You may request access, correction, or deletion of your personal information, and you may object to certain processing where applicable.
Subject to applicable UAE law, you may also have the right to withdraw consent at any time where processing is based on consent, request restriction of processing, request transfer of your data in a structured format where technically feasible, or lodge a complaint with the competent UAE data protection authority where applicable.
Requests can be submitted using the contact details available on our website, and we will respond within a reasonable timeframe in accordance with applicable legal requirements.
CHILDRENS’ AND MINORS’ PRIVACY
Our website and services are not directed nor intended to children under the age of 18. We do not knowingly collect personal data from children and minors without obtaining appropriate consent from a parent or legal guardian where required by law.
If we become aware that we have inadvertently collected personal data from a child or a minor without such consent, we will take steps to promptly delete that information.
UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect operational changes or legal requirements. The latest version will be posted on this page and will apply from the date of publication.
We may collect information you provide directly, such as your name, phone number, email address, reservation details, special requests, and any message you submit through our contact forms.
Depending on the nature of your interaction, we may also collect payment related information processed securely through third party payment providers, dining preferences, feedback, marketing preferences, and communication history.
We may also collect basic technical data automatically, including device type, browser information, pages viewed, approximate location based on IP, and usage data that helps us understand how the website performs.
We do not intentionally collect sensitive personal data such as health and allergies data, biometric data, or financial account credentials unless voluntarily provided by you and strictly necessary for a specific service request.
HOW WE USE YOUR INFORMATION
We use personal information to confirm and manage reservations, respond to requests, provide customer support, and improve our services and website experience. We may also use information to send operational messages related to your booking or inquiry.
We process personal data based on one or more of the following legal grounds where applicable under UAE law: your consent, performance of a contract such as processing a reservation, compliance with legal obligations, or our legitimate business interests provided such interests do not override your fundamental rights.
Where permitted, we may share updates about dining experiences, events, or offers, and you can opt out at any time by using the method provided in the message or by contacting us through our website. We will not send marketing communications where consent is required unless such consent has been obtained. In other cases you may opt to unsubscribe.
COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to support core functionality, remember preferences, measure performance, and understand traffic patterns. Cookies may include essential cookies, performance cookies, and analytics tools provided by third party analytics services.
You can control cookies through your browser settings, and disabling some cookies may affect site functionality. Where required by applicable law, we will request your consent before placing non essential cookies on your device.
SHARING AND SERVICE PROVIDERS
We may share information with trusted service providers who support website hosting, analytics, reservation management, and customer communications and marketing. These providers are expected to handle data securely and only for the purposes we authorize.
Where personal data is transferred outside the United Arab Emirates, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
We may also disclose information if required to comply with legal obligations or to protect our rights and users.
DATA SECURITY AND RETENTION
We apply reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Access to personal data is restricted to authorized personnel who require it for legitimate business purposes. We retain information only as long as needed for the purposes described in this Policy, unless a longer retention period is required or permitted. When personal data is no longer required, we may securely delete or anonymize it.
YOUR CHOICES AND RIGHTS
You may request access, correction, or deletion of your personal information, and you may object to certain processing where applicable.
Subject to applicable UAE law, you may also have the right to withdraw consent at any time where processing is based on consent, request restriction of processing, request transfer of your data in a structured format where technically feasible, or lodge a complaint with the competent UAE data protection authority where applicable.
Requests can be submitted using the contact details available on our website, and we will respond within a reasonable timeframe in accordance with applicable legal requirements.
CHILDRENS’ AND MINORS’ PRIVACY
Our website and services are not directed nor intended to children under the age of 18. We do not knowingly collect personal data from children and minors without obtaining appropriate consent from a parent or legal guardian where required by law.
If we become aware that we have inadvertently collected personal data from a child or a minor without such consent, we will take steps to promptly delete that information.
UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect operational changes or legal requirements. The latest version will be posted on this page and will apply from the date of publication.